By. Luis S. Martínez M.
Since we begun with our expansion project to the USA and LATAM, the initial ideas we had on the beginning of the US. Market behavior had vary a lot…When we think that first world markets must have latest technologies, optimized procedures, and no paperwork solutions, definitely we were a little bit wrong.
There are some many companies (Small/Midsize Business) without any level of processes optimization involved in daily operations. This was a big surprise to my initial perception, first world markets are not all optimized, and they are claiming HELP about document management solutions.
Imagine the real scenario: a lot of Attorney firms, CPA firms, Schools, Real State Companies working just with a computer to print and print and print a lot of paperwork to be stored on a physical folder. This is real!!!
One of my prospect clients, had a complete 2,000 Sq.Ft. room full of cabinets (around 80) to store all file cases working during 15 years of operations. The secretary of this firm, was going completely mad about the daily task to go to this “Nightmare Papers Storage”with thousand and thousand of documents, and locate the historical information to fulfill a case.
Some questions come to my mind thinking in this particular case:
What is the cost of renting this 2,000 Sq.Ft. space monthly??
What will be the cost of the mental insanity of the poor secretary due the daily documents searching??
How many hours is this company spending yearly, having one person going everyday to the “Nightmare Room” looking for information?? What is the cost of this?
I really love statistics to talk about Document Management, it is demonstrated that if we do not understand the big time/money impact it has, we’ll never take action onto it.
- More than 1 out of 4 Americans would like to be better organized. NAPO
- 80 % of the papers we file, we never refer to again. The Small Business Administration
- The use of office paper has tripled since the birth of the computer. Organized World
- The average executive wastes six weeks annually searching for important documents lost in among the clutter. Wall Street Journal
- Executives commonly pick up a single piece of paper from their desk 30-40 times before acting on it. Michael F. Woolery, Seize the Day
- US employees waste more than two hours a week finding, sharing and storing documents. smartbusinessmag.com
- A full four-drawer file cabinet holds 18,000 pages. NAPO
There are a lot of funny statistics, but if you translate this to time and money, i’m pretty sure will not be so funny to the company budget.
Think about anual Time/Money savings of going paperless and please let me help the poor secretary to recover her normal life soon!! Maybe she is one of your relatives or one your closest friend.
See you in my next Article and Thanks for reading!.
Luis S. Martinez. – CEO Enterprise Business integration Technologies, INC. www.ebit.business